Phone number: (123) 456-7890
Address: 1500 Streetname Avenue
Milwaukee,
WI
Email: hern2448@uwm.edu
University of Wisconsin-Milwaukee
Major: Information Science and Technology
Expected to graduate: May 2029
Cristo Rey Jesuit High School Milwaukee
Graduated: June 2025
ATC (August 2023-August 2025)
Desktop Admin Intern; Pewuakee, WI
-Promoted, June 2025 to a new role that assisted clients in replacing their old laptops and recommending new laptops based on client needs.
-Trained a new hire at the service desk about the various duties of the job.
Corporate Work Study Intern; Pewaukee, WI
-Responsible for imaging new and returned laptops
-Accountable for wiping returned and retired computers
-Set up hardware on desks for new employees and/or remove it as requested
-Ran security patch updates on new monitors to ensure it is up to date
-Organize equipment in storage room
-Create spreadsheet of hardware and service ticket to be imported into Cherwell CMDB
Culver’s Restaurant (August 2023 - December 2023)
Team Crew Member; Oak Creek, WI
-Ensured cleanliness of workstations and dining areas
-Was able to work under pressure and in a fast-paced environment
-Assisted customers and coworkers by answering questions
Metropolitan Milwaukee Association of Commerce (August 2022 - June 2023)
Corporate Work Study Intern; Milwaukee, WI
-Data entry into computers
-Set up computers by installing and removing apps
-Greeted people at the front desk upon entering the building
We Energies (June 2022 - July 2022)
Corporate Work Study Intern; Milwaukee, WI
-Worked independently on assigned projects in cities
-Worked on a city model
-Communicated verbally through co-workers about the city model project
Carroll University (September 2021 - June 2022)
Corporate Work Study Intern; Waukesha, WI
-Conducted research for the university to see what they could do as events
-Data entry in computers
-Delivered items to different buildings around the university
Attention to detail-
Proficient in Microsoft apps (Excel, Outlook, Teams, & Word) and Google apps (Sheets, Slides, & Docs)-
Experience with computer hardware and software in IT departments-